Privacy Policy


We, “BLACKCAR OFFERS Limousine Services”, take the protection of your private "personal" data seriously and protect your privacy during processing in accordance with the applicable data-protection regulations.
These regulations regarding data protection inform you, the user, in detail of the nature, scope, and purpose of the collection and use of personal data by BCO, the responsible provider of these services. This privacy statement is equally applicable to the services in context of the online platform, for integrated functions in foreign online platforms, as well as applications for mobile devices ("BCO Services").


2.1 PROCESSING BY DARRAZ BCO will process the personal data of the user only in so far as it is necessary for the establishment, implementation, development, or modification of agreements on the use of BCO Services or for individual management services. Any processing beyond this will take place only if the user has expressly agreed to this. If you, e.g. subscribed to the BCO newsletter, BCO will process your data in order to send the newsletter. With the aim of continuous improvement and development of BCO Services, BCO uses analytical tools to obtain information such as websites visited by the user, length of stay, through which channels our Services were accessed, the name of the accessed website, downloaded files, the date and time of the access, the browser used, etc.

2.2 TRANSMISSION BCO will pass personal data to third parties only for the purpose of contract fulfillment or with the consent of the user. In particular, this includes BCO passing on the user’s personal data, to the extent required, to transportation service providers who are to drive the user. Partners, which provide technical fulfillment of certain BCO services e.g. newsletter dispatch, may receive certain data within data processing arrangements. In such instance, the data transmitted will be restricted to the minimum necessary. Personal data will be disclosed to state institutions and authorities only if required by law.


3.1 PRINCIPLE BCO constantly strives to use all appropriate technical and organizational measures to process personal data in such a way that they are safe and, above all, cannot be accessed by unauthorized persons. In this respect, BCO expressly points out that when communicating by email, complete data security cannot be ensured. Therefore, BCO recommends using the postal service for the sending of confidential information.

3.2 MEASURESTo best protect the user's data against accidental or intentional manipulation, loss, destruction, or access by unauthorized persons, BCO uses appropriate technical and organizational security measures that are continuously optimized in accordance with technical developments.


4.1 OWN ANALYTICAL TOOLS When using BCO user-related information is left on the computer of the user, so-called "cookies", which enable the smooth and particularly efficient operation of the BCO Services. The deletion of cookies is possible after each use - to do this, the user should consult the manual of the access program ("Browser"). When using BCO, details of the session are automatically stored, this includes the websites visited, the length of stay, through which channels our Services were accessed, the name of the accessed website, the file, the date and time of the access, the downloaded files, the notice of a successful request, the Browser used as well as the version, the operating system of the user, the URL that referred the user to our Services, IP address, and the requesting provider. These data are used in particular to analyze, store, and evaluate user behavior and to continuously improve and develop the service.

4.2 GOOGLE ANALYTICAL TOOLS BCO uses Google Analytics, Google AdWords / Google Conversion Tracking, Google Remarketing Technology as well as the Google Tag Manager, which are all web analytics services provided by Google Inc. These analytics services transmit IP addresses and use cookies to help analyze your use of our websites and online services. The cookies have a limited validity (e.g. 30 days at Google Conversion Tracking) and the information generated by the cookie about your use of the websites and online services will be transferred and stored on a Google server in the USA. The user can prevent the storing of cookies by setting their Browser software. If they decide to do this, they will not be able to use all functions of BCO to their full potential. The data processing in the context of Google Analytics can be stopped any time for the future through the installation of the appropriate Browser plug-in from Google.

4.3 INTEGRATION OF SERVICES AND CONTENT OF THIRD PARTIES It is possible that within this online offer content from third parties, such as New Relic, an analytics service provided by New Relic Inc., It is understood, that the provider of such content (here in after referred to as "Third Party") can use the IP address of the user. Without the IP address, it would not be possible for them to send the content to the Browser of each user. The IP address is required for the correct representation of such content. We try to only use such content, when the respective providers use the IP address solely to deliver content. However, we have no control over the Third Party potentially saving the IP address, e.g. for statistical purposes. If we become aware of this, we will notify the user about it. BCO uses plugins from the social network Facebook, which is operated by Facebook Inc.


All bookings at BCO Services can be paid for by credit card. The credit card information is stored during the first booking and is protected from unauthorized access. BCO does not save the information. A certified payment provider with systems which meet the applicable safety standards, such as the PCI-DSS standard (Payment Card Industry Data Security Standard), is used for this. For recurring transactions, the credit card data will be saved with the commissioned PCI-DSS-certified payment provider for a period of up to 13 months after last access date.


Upon request, the user will receive information about the data stored about themselves free of charge. Furthermore, the user has if applicable the right to delete their personal data, or, if incorrect, to correct it. Personal data which it is necessary to save due to mandatory statutory provisions will be blocked. Any consent given is revocable any time with effect for the future. Email newsletters may also be unsubscribed from via a respective link provided in the email.If you have questions or requests to do with data protection, you can contact our data-protection representative at [email protected]

September 2017